Shipping policy

For shipping or delivery queries, contact info@rubylovehair.co.za.

We currently ship throughout South Africa.

Orders are usually processed within 1–3 business days.

Estimated delivery times:

• Gauteng: 1–3 business days
• Major cities: 2–4 business days
• Outlying areas: 3–7 business days

Please note that delivery times may vary during sales periods, holidays, or due to courier delays.

Once your order has been dispatched, you will receive tracking information.

Ruby Love Hair is not responsible for delays caused by courier companies, incorrect delivery details, failed delivery attempts, or circumstances beyond our control.

Customers are responsible for ensuring that the delivery address and contact details provided at checkout are correct